Ambulatory Care Residency Program in Video Telehealth

Postgraduate Year 2

The University of Southern California School of Pharmacy, as part of a Center for Medicare and Medicaid Innovation (CMMI) grant evaluating the impact of clinical pharmacy services, is offering a PGY2 Program in Ambulatory Care Residency in Video Telehealth. This unique program provides comprehensive ambulatory care services remotely to patients at AltaMed Health Services clinics in Los Angeles and Orange Counties through high-definition two-way video and audio technology that closely simulates in-person care.

Graduates of the program will be able to develop and implement video-telehealth services to fulfill a large unmet need in healthcare nationally:

  • Clinical pharmacy services for low volume / space clinics (e.g., solo and small group medical practices)
  • Rural areas
  • Patients who are homebound or have limited mobility

The resident will work with a preceptor to refine a best practices approach for providing video telehealth to patients at select AltaMed clinics and to patients with compatible technologies at home.

The scope of clinical services provided will be the same as what is provided by our clinical pharmacy teams integrated into clinics including:

  • Medication review and reconciliation for post-discharge patients
  • Comprehensive medication management for all chronic conditions (e.g., diabetes, hypertension, dyslipidemia, asthma, heart failure, anticoagulation, etc.)
  • Full range of clinical practice privileges including initiating and adjusting drug therapies, discontinuing medications, and ordering relevant lab tests.

The PGY2 resident will develop advanced ambulatory care pharmacy clinical skills, research skills, teaching experience, and remote clinical program management skills. Although the majority of the resident’s patient care time will be spent providing video-telehealth care based at the USC School of Pharmacy, the resident may provide in-person care up to one day per week in an AltaMed clinic with an integrated clinical pharmacy team depending on the resident’s background in ambulatory care practice (e.g., physical assessment, use of point of care devices).


The primary project that the resident will focus on is management of the video-telehealth clinical pharmacy services including challenges and outcomes. The results of this project will be shared with the Center for Medicare and Medicaid Services as one of the deliverables for our CMMI grant, and will be presented at the Western States Conference for Pharmacy Residents, Fellows and Preceptors. The resident can expect to be involved in multiple projects during the residency year.


The resident is responsible for teaching pharmacy students at the USC School of Pharmacy and for presenting in-services/lectures to providers and staff at the collaborating AltaMed clinics. The resident has an opportunity to earn a teaching certificate through USC, which includes coursework, classroom, experiential and small group teaching.

About the University and Collaborating Practice Site

Founded in 1905, the USC School of Pharmacy has played a key leadership role in both the advancement of the field of pharmacy and in the education of new generations of pharmacists, and remains one of the nation’s foremost schools of pharmacy today. The school has directed residency programs for over four decades.

AltaMed Health Services, our partner for the CMMI grant, has delivered quality care to the underserved communities of Southern California for more than 40 years. Designated by the Joint Commission as a Primary Care Medical Home (PCMH), AltaMed prides itself in the quality of its care delivered by its premier health care professionals. AltaMed operates two dozen clinics in Los Angeles and Orange Counties, including six Program of All-inclusive Care for the Elderly (PACE) clinics.

The one-year residency program will begin July 1, 2014 and end June 30, 2015. This new PGY2 residency program will not participate in the Residency Matching Program and is not ASHP accredited at this time. One position is available. Interested candidates who have completed a PGY1 residency should submit letter of intent, application, curriculum vitæ, official pharmacy school transcripts and three letters of recommendation to the USC School of Pharmacy through our online application site:

Contact Us

If you have questions or need additional information, please contact:

Rory E. O’Callaghan, PharmD
Program Director, Pharmacy Practice Residency-Ambulatory Care
Assistant Professor of Clinical Pharmacy
1985 Zonal Avenue
Los Angeles, California 90089-9121
Telephone: (323) 442-2777

William C. Gong, PharmD, FASHP, FCSHP
Director, Residency and Fellowship Training
Associate Professor of Clinical Pharmacy
University of Southern California
School of Pharmacy
1985 Zonal Avenue
Los Angeles, CA 90089-9121
Telephone: (323) 442-2625